Join your CuSP Customer Success Community at our next event!
EXCITING NEWS! As of October 2021, our events will be sponsored by Melo Associates, a Chicago based Recruitment Firm that focuses on Customer Success Hiring. Check out the website here: https://meloassociates.com/. Therefore, all our events will be FREE moving forward! We look forward to seeing you soon!
EVENT OVERVIEW
Taking Charge of Your Career: Best practices for Growing in Customer Success
This session is designed for both leaders and individual contributors who work in Customer Success and passionate about growing their career. Christine will cover an array of best practices including how to initiate career conversations, how to document your success, and how to position yourself well for promotion. She’ll also cover how leaders can create scalable systems and processes for a CS organization to adopt.
Speaker: Christine Lawther- https://www.linkedin.com/in/christine-lawther-ph-d-685b661b/
Christine is the Director of Customer Success at Sprout Social. There, she supports the leaders and staff within the Mid Market. Christine also is an adjunct professor at the University of Chicago where she teaches Conscious Leadership and Team Management. She has a PhD in Industrial Psychology her research interests focus on emotional intelligence and virtual leadership.
AGENDA
- Welcome & Introductory Breakout
- Taking charge of your career: Who owns what
- Deciding what to focus on
- Documenting your progress
- Creating the space to receive feedback
- Positioning yourself well for promotion
- Q & A
It’ll be a great event of learning + networking. We look forward to seeing you there!